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Terms & Conditions

1. What these terms cover

These are the terms and conditions upon which we will make an offer to purchase your property and you agree to sell your property to us or an associated company or a third party or a sub-purchaser who has agreed to purchase your property. Whomsoever is to buy your property is herein referred to as ‘Buyer’. Therefore, it is imperative that you read the terms of this agreement very carefully before you sign and return your acceptance of our offer to us. These terms will explain:

If you think that there is a mistake in these terms or you disagree with anything then please contact us to discuss.

2. A little bit about us and how you can contact us

Who we are

We are Inzent Limited a company registered in England and Wales. Our company registration number is 08301155 and our registered office is at Unit 439 Air Cargo Centre, Argosy Road, Castle Donington, Leicestershire. DE74 2SA. We operate under the trading name Fast Cash Home Buy herein referred to as ‘FCHB’. Our registered VAT number is GB 234336229

3. Here is how you can contact us

You can contact us by telephoning our customer service team on 0333 006 2636, by email to [email protected] or by writing to us at the registered office address above.

We may contact you in the following ways

If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provide to us.

“Writing” includes emails

When we use the words “writing” or “written” in these terms, this includes emails.

4. Our contract with you

Once we receive an enquiry from you we will evaluate what we would be ready to pay for your property and will make an initial offer (“Initial Offer”).The initial Offer is what we would be ready to pay for the property based on the estimated market value given by you. The Initial Offer is an offer made prior to obtaining an expert valuation of the property and therefore it is not a formal offer.

If you wish to proceed you will be asked to accept the Initial Offer by signing and returning to us a copy of the Initial Offer.

Once we are in receipt of your signed acceptance of the Initial Offer we will proceed to arrange at our own cost, for a professional appraisal of the property which will include at least one valuation. We reserve the right to obtain the valuation through an estate agent local to your property, an independent RICS surveyor or by way of desktop valuation.

Should we deem necessary, we will also acquire a builder’s report at our discretion together with additional searches against the property as necessary.

Once we receive the appraisal report we will make a formal offer to you (the “Formal Offer”). The Formal Offer price will depend on the property type, area, condition, age and construction type and will be the price which we are prepared to pay.

The Formal Offer will be subject to all of the following:

Formal contract

Once the acceptance has been received and before proceeding with the transaction, we are legally obliged to formally verify your identity (ID) and carry out a Money Laundering check, as such, this will be done as standard. By entering into this Agreement and accepting these terms and conditions, you are consenting to a verification of ID and money laundering check being carried. The verification of your identity will be conducted through an external agency and the Money Laundering checks will either be carried out by us or by the solicitor acting for us. We will only proceed to completion with a transaction once both of these checks have been completed successfully.

We will not without your consent release or misuse confidential information given by you during the property sale process unless legally required to do so.

Upon completion of the steps referred to above we will either reconfirm our Formal Offer or submit an alternative Formal Offer to reflect any adverse matters identified. To assist you we will upon request provide you or your solicitor with a copy of all reports we have used when determining the Formal Offer including but not limited to the legal valuation report and the RICS survey report we receive.

5. What we will expect from you as the Seller

This will be explained to you by your Solicitor, you as the Seller will be expected:

6. Independent Legal Advice

You must take Independent Legal Advice.

You are free to instruct a solicitor of your choice, or alternatively you may instruct one recommended by us who will be completely independent and will abide by all Law Society guidelines.

If you wish us to recommend solicitor, we will expressly ask you to confirm the same by ticking the option when signing to accept the Initial Offer.

Subject to completion of the transaction we will, if you use a solicitor recommended by us, pay all the legal fees incurred in connection with the transaction. If you instruct a solicitor not recommended by us, we will on completion make a contribution totalling £500 to cover your legal fees including any disbursements (disbursements are costs paid out by your solicitor in respect of e.g. Land Registry fees, search fees etc).

7. Our Fees

We will not charge for our services and all the costs incurred by the Buyer in purchasing your property are paid by us.

In the event that the Buyer elects to require the Seller to transfer the Property to a third party, the Buyer will through the documentation provided to the Seller’s solicitor advise the Seller of the price to be paid by the third party to the Buyer. The Formal Offer price to the Seller may change dependant on the price agreed with the third party. The Seller acknowledges that the difference in the price to be paid by the third party and the Formal Offer price or any amended Formal Offer price will be retained by the Buyer.

8. Your rights to end the contract and how to exercise the right

Exercising your right to change your mind (Consumer Contracts Regulations 2013). For contracts which are not entered into at our premises you are legally permitted to change your mind and cancel without incurring any fees so long as this is done within 14 days of signing this agreement. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

In order to exercise your right to cancel you, the Seller must inform the Buyer by email to  [email protected] or by post to Fast Cash Home Buy, Unit 439 Air Cargo Centre, Argosy Road, Castle Donington, Leicestershire DE74 2SA  of your decision to cancel this contract by a clear statement confirming the same. You may use the attached model cancellation form, but it is not obligatory to do so.

To meet the cancellation deadline, you must send us your written communication expressing that you wish to cancel this agreement and not proceed, before the cancellation period expires.

As mentioned above, if you cancel this agreement within 14 days, you will be released from all obligations under it and you will not have to pay us anything.

What happens if you cancel after the 14 day cancellation period

Should you cancel this Agreement after the 14 day cancellation period, then we will be at liberty to register a Unilateral Notice against your property at HM Land Registry to restrict the sale of your property within the period in which this Agreement is in force to protect our interest which includes but is not limited to any costs and expenses incurred as a result of entering into this agreement to a maximum of £1,500.00 inclusive of vat.

How your personal information will be used

We will only use your personal information as set out in our Privacy Policy a copy of which can be requested and will be sent to you by way of email. Alternatively, you can access a copy from our website by way of clicking the following link - Privacy Policy.

9. Other important terms

10. Complaints Procedure

If you are unhappy with the service we have provided you may make a formal complaint. We operate an in house complaints procedure, a copy of which is available on request or through our website and can be accessed through the following link – Complaints Procedure.

11. Force Majeure

In the event that this Agreement cannot be performed or its obligations fulfilled in whole or in part for any reason beyond the reasonable control of either party including war, industrial action, floods, Covid-19, Act of God then such non- performance or failure to fulfil its obligations shall be deemed not to be a breach of this Agreement. In the event that this Agreement cannot be performed or its obligations fulfilled for any reason beyond either parties’ reasonable control for a continuous period of three (3) months starting on the day the Force Majeure Event starts, then the other party who is not in default may terminate the agreement by giving not less than thirty (30) days notice in writing to the other party.

As soon as reasonably possible after the start of the Force Majeure Event, we shall notify you in writing of the Force Majeure Event, the date on which the Force Majeure Event started and the effects of the Force Majeure Event on our ability to perform its obligations under the terms and conditions of the Agreement;

12. Confidentiality and Security

Each party shall treat as confidential all information obtained from the other pursuant to the terms and conditions of the Agreement / Contract and shall not divulge such information to any person (except to such party’s advisors) without the other party’s prior written consent provided that this condition 11 shall not extend to information which was rightfully in the possession of such party prior to the commencement of the negotiations leading to the terms and conditions of the Contract, which is already public knowledge or becomes so at a future date (otherwise than as a result of a breach of this condition 11) or which is trivial or obvious.

Disclaimer

FCHB accepts no liability for the content of this website and any liability that can be excluded by law.

Every effort is made to keep the website up and running smoothly. However, FCHB takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

FCHB will use its best endeavours to try and complete the purchase of your property in a timescale suitable to you, however, it accepts no liability if a completion date cannot be met or if a purchase does not take place for whatever reason.

FCHB are bound by the following terms and conditions of use which in addition to our Privacy Policy govern FCHB’s relationship with their customers.

If you do not agree to these terms of use, you must not use our site.

The use of the FCHB website is subject to the following terms of use:

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Email: [email protected]

Tel: 0333 006 2636

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